Frequently asked questions

A natural soy-coconut wax blend with clean, phthalate-free fragrance oils and a lead-free cotton wick. No paraffin, dyes, or parabens.

Our 9 oz signature candles burn 55–60 hours, the 16 oz Grande three-wicks 90–100 hours, and travel tins 20–24 hours.

Yes — we cure every candle two weeks and test for even 'hot throw.' A signature 9 oz scents a standard room; the Grande is built for open floor plans.

Our waxes and wicks are non-toxic, but some fragrance notes (like citrus) can bother sensitive pets. Burn in a ventilated space and keep flames out of reach.

Within 1–2 business days. You'll get tracking by email the moment it ships.

Yes — free carbon-neutral standard shipping on all orders over $75 (after discounts).

Absolutely. Add luxury gift wrap at checkout and include a gift note. We never include pricing on packing slips.

Our 30-day Happiness Guarantee covers every order, even lit candles. See shipping & returns.

Let the wax melt fully to the edge on the first burn (2–3 hours), and trim the wick to ¼" each time. Full care guide here.

Please do. Once you reach the last ½", pop the leftover wax in the freezer, lift it out, wash with warm soapy water, and reuse the ceramic however you like.